Rearchitecting Classroom Operations: Flipped Systems & Longitudinal Skills Tracking

⛯ Support Scalability & Self-Serve Ops

👥︎ User Enablement & Adoption Programs

OPERATIONS WORKFLOW DESIGN SCALABILITY SELF-SERVE SYSTEMS AUTOMATION LONGITUDINAL TRACKING CONSTRAINT-BASED DESIGN WEB DESIGN

The Challenge

Variable student attendance and sudden shift to remote learning during COVID caused continuity gaps and made traditional instruction/assessment unsustainable.

Key Learnings

Constraint-driven environments force true systems thinking; self-serve tooling and automated visibility are critical for scalability; longitudinal metrics reveal real impact over time.

Goal & Objectives

Create a scalable, self-serve learning model resilient to disruption
Replace product-focused grading with process/skills-based tracking
Automate visibility and reporting for learners and stakeholders
Maintain access and progress when district LMS failed at scale

My Role & Approach

Led full rearchitecture without formal authority: mapped pain points (attendance, LMS failure), designed flipped/project-based model, built automated tracking in spreadsheets, deployed standalone class site, and iterated based on real-time feedback and outcomes.

Key Deliverables

Flipped learning system with automated spreadsheet tracking
12-factor longitudinal skills assessment rubric and reporting
Standalone class website for assignment access and submissions
Open-ended project environment emphasizing iteration and autonomy

Results & Impact

Replaced traditional grading with automated, 12-factor skills-based assessment system and longitudinal reporting
Built standalone class website to ensure continuity during district LMS failure at scale
Enabled scalable, self-serve learning under variable attendance and connectivity constraints
Increased learner autonomy and reduced administrative drag

Tools & Technologies

Microsoft 365, Square (previously Weebly web publishing), spreadsheet automation, basic HTML/CSS for class site

Collaboration Highlights

Worked with students (end-users) to iterate UX and processes; reported progress to school stakeholders; adapted rapidly during district-wide tech failure.