Embedded Files
👥︎ User Enablement & Adoption Programs
⛯ Support Scalability & Self-Serve Ops
 USER KPIS       PRODUCT USE CASES       USER-FACING PROGRAMS       DOCUMENTATION       AI-ACCELERATED       GLOBAL OPERATIONS       INFLUENCE WITHOUT AUTHORITY       RELEASE ALIGNMENTÂ
The Challenge
User generated content (UGC) was low in quantity and quality because the non-professional community lacked production knowledge. Game Jam participation indicated stagnancy. A new visual scripting system necessitated guidance and practice.Â
Key LearningsÂ
Interconnected programs amplify each other's impact.Â
Goal & ObjectivesÂ
Increase UGC publishing volume
Lower barriers for world design
Align documentation updates to user facing programs
Assist in user forum setup and integrate as a system in resources
My Role & ApproachÂ
Led guide creation, influenced Jam structure, structured and populated forum.Â
Key DeliverablesÂ
Comprehensive game production guide for Builders' Challenges
New City Builder Game Jam type to bridge artists into building
Genre-focused documentation for Game Jams launching new game mechanics
Forum announcements and partner resource hub updates
Results & ImpactÂ
Orchestrated a documentation + YouTube videos + forum ecosystem that drove 2K+ UGC games published
Lowered barriers to advanced world design and increased creator skill/publishing rates
Boosted participation and cross-skill growth through structured, production and genre-focused resources
Created scalable enablement channels reducing support dependency
Increased Builders' Challenge, Game Jam, and cross-skill publishing participation
Tools & TechnologiesÂ
Notion, Google Docs, Forum platform, YouTube, GitBook, SlackÂ
Collaboration HighlightsÂ
Creator program and product, marketing, community teamsÂ
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