Embedded Files
👥︎ User Enablement & Adoption Programs
🌐︎ Cross-Functional Program Leadership
GLOBAL MENTOR TRAINING BOOTCAMPS PRODUCT ALIGNMENT FEATURE ADOPTION PRODUCT USE CASES HANDS-ON ENABLEMENT INFLUENCE WITHOUT AUTHORITY DOCUMENTATION
The Challenge
Global advanced creators and studios needed guided, hands-on training on new platform capabilities to publish advanced content, mentor their language communities, and monetize their creations.
Key Learnings
Timing enablement to feature launches maximizes impact and relevance.
Goal & Objectives
Align creators with latest features to mentor global communities
Align advanced training with release cycles
Scale globally with consistent quality but flexible delivery
Flow best practices and key learnings into public documentation
My Role & Approach
Designed advanced curriculum while validating and documenting complex developing features for release-aligned global mentoring and professional game production best practices; designed beginner curriculum as the company's flagship education program with limited product documentation, facilitated global learning sessions, and assessed learning and long term certification impacts on platform growth through mentoring.
Key Deliverables
12 cohort global beginner bootcamp, flagship program
9 cohort global advanced bootcamp
Results & Impact
Delivered 2 global bootcamp programs aligned to features, cultivating a professional mentorship community
Increased advanced UGC output and platform advocacy through hands-on, release-aligned training
Scaled enablement consistently across time zones and evolving product capabilities
Accelerated adoption of new features and reduced support demand for complex workflows
Tools & Technologies
Zoom, Notion, Google Workspace
Collaboration Highlights
Product, engineering, marketing, creator program leads
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