33% efficiency gain
Centralized docs cut maintenance and support load
Becky Lattof
Operations Program Manager
Systems & Enablement
Turning Ambiguity into Scalable Operations & Support Systems
Leading cross-functional programs that scale tooling, workflows, and user/team adoption.
Across global product ecosystems, live learning environments, and nonprofit initiatives.
Featured Projects by Lens
Explore my work through three ops-focused lenses: scalable support systems, cross-functional programs, and user enablement/adoption initiatives. Each card highlights a key example. Visit the Projects page for more examples by lens.
Support Scalability & Self-Serve Operations
Scaling Self-Serve Support: 500-Page Documentation Overhaul & Operational Efficiency Gains →
Cross-Functional Program Leadership
Building Visual Effects Tooling: Cross-Team Dashboard & Best-Practices Compendium →
User Enablement & Adoption Programs
Driving UGC Publishing & Creator Growth: Game Production Guide, Jam Innovation, and Forum →
Designing an Ops-Focused Portfolio: Figma CMS-Powered Case Study Site
Built this very portfolio using Figma Design, Make, Sites with CMS, and external AI — showcasing systems thinking and self-serve presentation of complex work.
Tools should reflect the thinking you want to demonstrate.
Explore the build →
Real Impact Delivered
Cross-team source of truth
Notion workflows aligned releases across functions
2K+ games published
Guides, forum, and new game jams drove UGC growth
In-app help embedded
Links where creators needed them most
How I approach work
I’m a relentless operations builder who turns friction and ambiguity into scalable systems, tooling, and workflows — even if it means breaking patterns or re-architecting from the ground up to achieve better velocity and outcomes.
Always experimenting. Always iterating. Always aiming for operational excellence.
View projects →
Core principles
Surface operational signals from users, feedback, and data to identify real bottlenecks
Design for reuse: build single-source tooling and workflows that reduce drag and scale effortlessly
Influence cross-functionally to align product, engineering, design, and support around shared impact
Measure relentlessly: prioritize adoption, efficiency, and measurable results over status quo
Becky Lattof
Operations Program Manager
Systems & Enablement
Turning Ambiguity into Scalable Operations & Support Systems
Leading cross-functional programs that scale tooling, workflows, and user/team adoption.
Across global product ecosystems, live learning environments, and nonprofit initiatives.
Featured Projects by Lens
Explore my work through three ops-focused lenses: scalable support systems, cross-functional programs, and user enablement/adoption initiatives. Each card highlights a key example. Visit the Projects page for more examples by lens.
Support Scalability & Self-Serve Operations
Scaling Self-Serve Support: 500-Page Documentation Overhaul & Operational Efficiency Gains →
Cross-Functional Program Leadership
Building Visual Effects Tooling: Cross-Team Dashboard & Best-Practices Compendium →
User Enablement & Adoption Programs
Driving UGC Publishing & Creator Growth: Game Production Guide, Jam Innovation, and Forum →
Designing an Ops-Focused Portfolio: Figma CMS-Powered Case Study Site
Built this very portfolio using Figma Design, Make, Sites with CMS, and external AI — showcasing systems thinking and self-serve presentation of complex work.
Tools should reflect the thinking you want to demonstrate.
Explore the build →
Real Impact Delivered
33% efficiency gain
Centralized docs cut maintenance and support load
Cross-team source of truth
Notion workflows aligned releases across functions
2K+ games published
Guides, forum, and new game jams drove UGC growth
In-app help embedded
Links where creators needed them most
How I approach work
I’m a relentless operations builder who turns friction and ambiguity into scalable systems, tooling, and workflows — even if it means breaking patterns or re-architecting from the ground up to achieve better velocity and outcomes.
Always experimenting. Always iterating. Always aiming for operational excellence.
View projects →
Core principles
Surface operational signals from users, feedback, and data to identify real bottlenecks
Design for reuse: build single-source tooling and workflows that reduce drag and scale effortlessly
Influence cross-functionally to align product, engineering, design, and support around shared impact
Measure relentlessly: prioritize adoption, efficiency, and measurable results over status quo
Becky Lattof
Operations Program Manager
Systems & Enablement
Turning Ambiguity into Scalable Operations & Support Systems
Leading cross-functional programs that scale tooling, workflows, and user/team adoption.
View projects →
How I work →
Across global product ecosystems, live learning environments, and nonprofit initiatives.
Featured Projects by Lens
Explore my work through three ops-focused lenses: scalable support systems, cross-functional programs, and user enablement/adoption initiatives. Each card highlights a key example. Visit the Projects page for more examples by lens.
Support Scalability & Self-Serve Operations
Scaling Self-Serve Support: 500-Page Documentation Overhaul & Operational Efficiency Gains →
Cross-Functional Program Leadership
Building Visual Effects Tooling: Cross-Team Dashboard & Best-Practices Compendium →
User Enablement & Adoption Programs
Driving UGC Publishing & Creator Growth: Game Production Guide, Jam Innovation, and Forum →
Designing an Ops-Focused Portfolio: Figma CMS-Powered Case Study Site
Built this very portfolio using Figma Design, Make, Sites with CMS, and external AI — showcasing systems thinking and self-serve presentation of complex work.
Tools should reflect the thinking you want to demonstrate.
Explore the build →
Real Impact Delivered
33% efficiency gain
Centralized docs cut maintenance and support load
Cross-team source of truth
Notion workflows aligned releases across functions
2K+ games published
Guides, forum, and new game jams drove UGC growth
In-app help embedded
Links where creators needed them most
How I approach work
I’m a relentless operations builder who turns friction and ambiguity into scalable systems, tooling, and workflows — even if it means breaking patterns or re-architecting from the ground up to achieve better velocity and outcomes.
Always experimenting. Always iterating. Always aiming for operational excellence.
View projects →
Core principles
Surface operational signals from users, feedback, and data to identify real bottlenecks
Design for reuse: build single-source tooling and workflows that reduce drag and scale effortlessly
Influence cross-functionally to align product, engineering, design, and support around shared impact
Measure relentlessly: prioritize adoption, efficiency, and measurable results over status quo
Becky Lattof
Operations Program Manager
Systems & Enablement
Turning Ambiguity into Scalable Operations & Support Systems
Leading cross-functional programs that scale tooling, workflows, and user/team adoption.
View projects →
How I work →
Across global product ecosystems, live learning environments, and nonprofit initiatives.
Featured Projects by Lens
Explore my work through three ops-focused lenses: scalable support systems, cross-functional programs, and user enablement/adoption initiatives. Each card highlights a key example. Visit the Projects page for more examples by lens.
Support Scalability & Self-Serve Operations
Scaling Self-Serve Support: 500-Page Documentation Overhaul & Operational Efficiency Gains →
Cross-Functional Program Leadership
Building Visual Effects Tooling: Cross-Team Dashboard & Best-Practices Compendium →
User Enablement & Adoption Programs
Driving UGC Publishing & Creator Growth: Game Production Guide, Jam Innovation, and Forum →
Designing an Ops-Focused Portfolio: Figma CMS-Powered Case Study Site
Built this very portfolio using Figma Design, Make, Sites with CMS, and external AI — showcasing systems thinking and self-serve presentation of complex work.
Tools should reflect the thinking you want to demonstrate.
Explore the build →
Real Impact Delivered
33% efficiency gain
Centralized docs cut maintenance and support load
Cross-team source of truth
Notion workflows aligned releases across functions
2K+ games published
Guides, forum, and new game jams drove UGC growth
In-app help embedded
Links where creators needed them most
How I approach work
I’m a relentless operations builder who turns friction and ambiguity into scalable systems, tooling, and workflows — even if it means breaking patterns or re-architecting from the ground up to achieve better velocity and outcomes.
Always experimenting. Always iterating. Always aiming for operational excellence.
View projects →
Core principles
Surface operational signals from users, feedback, and data to identify real bottlenecks
Design for reuse: build single-source tooling and workflows that reduce drag and scale effortlessly
Influence cross-functionally to align product, engineering, design, and support around shared impact
Measure relentlessly: prioritize adoption, efficiency, and measurable results over status quo