Becky Lattof
Operations Program Manager
Systems & Enablement
Embedded Files
Turning Ambiguity into Scalable Ops & Support Systems
Across global product ecosystems, live learning environments, and nonprofit initiatives.
Projects by lens
Explore my work through three ops-focused lenses: scalable support systems, cross-functional programs, and user enablement/adoption initiatives.
⛯ Support Scalability & Self-Serve Operations
🌐︎ Cross-Functional Program Leadership
👥︎ User Enablement & Adoption Programs
The Portfolio Site
Designed in Figma
Built my portfolio to showcase systems thinking.
A portfolio should show, not just tell.
Migrated to Google Sites
Migrated to Google Sites for long term publishing.
Design restraint lets content shine.
Real Impact Delivered
33% efficiency gain
Centralized docs cut maintenance & support load
Cross-team sources
Notion workflows aligned releases across functions
2K+ games published
Guides, forum, and new game jams drove UGC growth
In-app help embedded
Links where creators needed them most
How I approach work
I’m a relentless operations builder who turns friction and ambiguity into scalable systems, tooling, and workflows, even if it means breaking patterns or re-architecting from the ground up to achieve better velocity and outcomes.
Always experimenting, iterating, and aiming for operational excellence.
Core principles
Surface operational signals from users, feedback, and data to identify real bottlenecks
Design for reuse: build single-source tooling and workflows that reduce drag and scale effortlessly
Influence cross-functionally to align engineering, product, design, and support around shared impact
Measure relentlessly: prioritize adoption, efficiency, and measurable results over status quo
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